Frequently Asked Questions (FAQs)

The Custom Furniture Purchase Process

Obtaining an Estimate

The fastest way to obtain a quote is to use the Custom Furniture Quote tab on the homepage of www.Austinjoinery.com By clicking on the Custom Furniture Quote tab and filling out the questions you will provide us the information we need to complete most quotes in 1-2 business days.

We will respond to your quote request within 1 business day and often complete the quote in 1-2 business days. If we have follow-up questions please answer them expeditiously. We want to provide you an accurate estimate as quickly as possible. 

If our estimate meets your budget range and you wish to proceed, we will provide you a Sales Order. You can expect the rest of the custom order process to generally follow the steps spelled out in the Custom Furniture Process infographics we have provided,

Additionally, you can contact us at sales@austinjoinery.com or 512.990.9993

What do you think it will cost?

We are asked this all the time. Our response is: “I don’t know, but we can provide you a quote in a couple days”.  It can be nothing else because custom work varies by detail and material costs and “shooting from the hip” means we aren’t trying to offer you the best price we can for our best work. Simply put: We don’t like to ballpark. 

Almost every project we build is unique. Really the only exception is for client’s contacting us to replicate a project we previously built. Even then there are often changes to the cost of materials and “tweaks” clients envision that may affect the price. After literally building thousands of pieces of furniture we often under or over estimate when we are asked to guess the price. 

Over the years we have broken down furniture building into basic millwork procedures and developed pricing formulas for every millwork procedure that is required to build furniture ranging from a chair to an ornate library. We prefer to use those formulas to arrive at a fair price vice guessing. We combine our price estimate with a sketch in the form of a written quote as a starting point for a sales order. You can then compare our quote against quotes from other shops you are considering. 

We can usually provide a written quote and sketch to you within a few business days of contacting our shop.

Minimum order amounts

Listed below are minimum order fees for projects by type. Historically, we have found these amounts to be the minimum size project we can accept and still stay in business. There is always an exception to the rule, so it is best to simply contact us with your smaller project. If we can find a way to make your project in a financially viable manner we would appreciate your business. If we can’t, well, we still appreciate you considering us for the job.

Minimum order amounts are often waived when projects are purchased at the same time to meet a minimum threshold. For example, we can’t profitably make and install a pair of floating shelves. But clients frequently place an order for floating shelves to combine with a desk order or other piece of furniture intended for another room in the same house to be delivered at the same time.

Custom Freestanding Furniture $1,600 Minimum Order

Custom, made-to-order freestanding wood furniture of all types for both residential and commercial is what we do best. Dining tables, gaming tables, consoles, sideboards, benches, desks are some of typical projects. Due to the added labor required to produce a custom piece of furniture some small projects are not financially viable; however, if you really want a truly unique one-of-a-kind jewelry box, humidor, single office chair, display case, etc… we can build it. If we can find a way to make your project financially viable we would appreciate your business. If we can’t, well, we still appreciate you considering us for the job.

Custom Built-in Furniture & Closets $3,100 minimum order

Banquettes, bookcases, murphy beds, mudrooms, laundry rooms, vanities, library, kitchen islands, home offices, entertainment centers and similar small-scale built-in projects are our specialty.

Custom Kitchen Cabinets are not offered --we do, however, build islands and other bespoke kitchen furniture of that nature

What We Make

Freestanding Furniture

Kitchen & Dining Room

  • Dining Tables
  • Sideboards, buffets & hutches
  • Freestanding bars & islands

Living Room

  • Entertainment Centers
  • Display Cabinets
  • Bookcases & consoles
  • Sofa-back tables
  • Coffee Tables

Bedroom

  • Beds
  • Nightstands
  • Dressers
  • Armoires

Office

  • Desks
  • Bookcases & file cabinets

Other Items

  • Game Tables
  • Rifle Storage Cabinets
  • Conference tables

What We Make

Built-In Furniture

Kitchen & Dining Room

  • Banquettes aka breakfast nooks
  • Trunks
  • Islands
  • Buffets

Living Room

  • Entertainment Centers
  • Display Cabinets
  • Bookcases
  • Nook cabinetry

Bedroom

  • Beds w/ built-in headboards
  • Murphy Beds Note 5
  • Bunk Beds Note 1

Office

  • Bookcases
  • Desks
  • Home office storage

Other Items

  • Mudroom cabinetry
  • Laundry room cabinetry
  • Reception desks

What We Do Not Make

Furniture We Don't Make

Projects we build on a limited basis Note3

  • Chairs Note 4
  • Dining Benches Note 3
  • Floating Shelves Note 3
  • Wood desktops & bar tops Note 3
  • Mantels Note 3

Projects we will not build

  • Projects estimated below our price minimum Note 2
  • Outdoor furniture
  • Kitchen cabinetry Note 6
  • Garage cabinetry or furniture
  • Workbenches
  • Barstools
  • Baby or toddler furniture of any kind
  • Refinishing
  • Repairs
  • Modifications
  • Swing benches, or any product of this nature
  • Window frames
  • Pool tables

We offer wood and some metalwork services. We are unable to offer stone, tile, or concrete products at this time.

Note 1. Twin or full only. Not for babies, toddlers, or adults.

Note 2. View our Minimum Order Amounts listed on our FAQs page at Frequently Asked Questions (FAQ) - Austin Joinery

Note 3. These products are rarely financially viable as stand-alone projects. We are sometimes, however, able to build them in concert with a larger project i.e. floating shelves with a console order or, a dining bench with a dining table order.

Note 4. Due to the extensive detail and machine setups required to build a quality chair, we have numerous restrictions on the style and quantity of chairs we can take on as custom projects. We typically require chairs to be ordered along with a larger project i.e. dining table with chairs. Furthermore, we require the quantity to be 6 or more and may increase the required volume to more than 6 for highly complex chairs or, we may simply not be able to accept the project if we feel the project will be too time-consuming as a bespoke project. We apologize for this inconvenience but handmade, quality chairs are very time-consuming.

Note 5. Full or queen only. Vertical or horizonal only

Note 6. Excludes custom islands or off-kitchen workstations that meet our minimum price.

Ready to begin your custom furniture project?

Tell us what you're thinking. We'll then provide a free quote.

Our Clients Value Service
We Make It A Priority

Austin Joinery won the 2018 Houzz Best of Service award for it's custom furniture.
Austin Joinery won the 2017 Houzz Best of Service award for it's custom furniture.
Austin Joinery won the 2016 Houzz Best of Service award for it's custom furniture.
Austin Joinery won the 2015 Houzz Best of Service award for it's custom furniture.

What Customers Have Said
About Our Craftsmanship

Austin Joinery has worked on two separate projects for me - media storage in an upstairs media room, and a wall-to-wall custom bookcase for my home office. Matt is a joy to work with as he took each project from concept to completion easily, with great communication along the way. The projects themselves were relatively easy to conceptualize - media shelves had to conform to a DVD case's dimensions, and the bookcase "columns" would need to conform to IKEA 30" by 10" shelves. What took the concepts above and beyond were Matt's keen eye and expertise in his field - his rapid feedback from my 3D models helped him understand what I wanted and if any adjustments needed to be made along the way. I couldn't be happier with the results and I would recommend Matt and Austin Joinery time and time again!

Brian

Austin Joinery has completed multiple projects for us, including a shiplap entertainment wall and a floating console cabinet. Matt, the owner, personally completes each project to ensure there are no quality-control issues. He is meticulous, organized, and flexible. I intend to use Austin Joinery for several more projects. The experience is always excellent.

Kiko

I've had Matt and his team at Austin Joinery build two major projects for me: a built-in floor to ceiling book case with cabinets and a display and storage cabinet for medals. I'm very pleased with both. Finished quality and overall execution is excellent and Matt is very conscientious with understanding what the consumer wants. And frankly, Matt's prices are very reasonable; you'll be hard pressed in Austin to find a better deal.

Chris

Had a great experience from start to finish with the creation of a replacement table top to go on an existing base with legs that we had from IKEA. The old top was destroyed but we liked the base a lot and it was in excellent shape so we worked with Austin Joinery to come up with a great solution that would fit the base but give us an updated look and slightly more surface area. It turned out exactly how we wanted and it looks beautiful. We will definitely return for any future custom wood needs.

Courtney

Matt is a true craftsman. He designed a piece of furniture that had to fit very tight specs, as the space was limited. It fit PERFECTLY. The quality of the work out OUTSTANDING. He produced quality durable furniture that can be passed down for generations.

John

Matt is a true craftsman and a professional businessman. I hired him because I had a dinning table another "craftsman" made out of wood from a barn built by my husband's great great grandfather. The other woodworker did so many things wrong, the table was wobbly and starting to sag. Matt fixed everything. The table is now rock solid. I couldn't be more pleased. Highly, highly recommend him.

Julie

Matt and team were amazing to work with! I had him build a custom table to fit an awkward sized, pre-built bench seating area in our breakfast nook and I'm so pleased with the results. Matt was very responsive, always arrived on time, came to personally take measurements and I especially appreciate that he brought computer generated drawings of exactly what to expect regarding the design we discussed. Highly recommend him for custom furniture!

Meredith