Frequently Asked Questions (FAQs)

The Custom Furniture Purchase Process

Obtaining an Estimate

The fastest way to obtain a quote is to use the Custom Furniture Quote tab on the homepage of www.Austinjoinery.com 

We will respond to your quote request within 1 business day. Quotes typically take 1-2 business days from the time we respond to your request. 

If our estimate meets your requirements, we will provide you a Sales Order. You can expect the rest of the custom order process to generally follow the steps spelled out in the Custom Furniture Process infographics we have provided,

Additionally, you can contact us at sales@austinjoinery.com or 512.990.9993

What do you think it will cost?

We are asked this all the time. Our response is: “I don’t know, but quotes are free. We can provide you a quote in a couple days”.

Almost every project we build is unique, so the material and labor requirements can vary dramatically. Each quote has to be reviewed on an individual basis and priced out to make sure we are quoting our best price.

We can usually provide a written quote and sketch to you within a couple of business days of contacting our shop.

Minimum order amounts

Listed below are minimum order fees for projects by type. 

 

Custom Freestanding Furniture $1,750 Typical Minimum Order (before delivery charges, if delivery desired)

Custom, made-to-order freestanding wood furniture for both residential and commercial use is our specialty. See the Freestanding column in the What We Make table below for details.

Custom Built-in Furniture & Closets Typical$3,250 minimum order

We also offer many types of custom built-in furniture for both residential and commercial use. See the Built-In column in the What We Make table below for details.

Custom Kitchen Cabinets are not offered --we do, however, build islands and other bespoke kitchen furniture of that nature

What We Make

Freestanding Furniture

Kitchen & Dining Room

  • Dining Tables
  • Sideboards, buffets & hutches
  • Freestanding bars & islands

Living Room

  • Entertainment Centers
  • Display Cabinets
  • Bookcases & consoles
  • Sofa-back tables
  • Coffee Tables

Bedroom

  • Beds
  • Nightstands
  • Dressers
  • Armoires

Office

  • Desks
  • Bookcases & file cabinets

Other Items

  • Game Tables
  • Rifle Storage Cabinets
  • Conference tables
  • Furniture to house wine cellars/fridges

What We Make

Built-In Furniture

Kitchen & Dining Room

  • Banquettes aka breakfast nooks
  • Trunks
  • Islands
  • Buffets

Living Room

  • Entertainment Centers
  • Media Walls
  • Display Cabinets
  • Bookcases
  • Nook cabinetry

Bedroom

  • Beds w/ built-in headboards
  • Murphy Beds Note 5
  • Bunk Beds Note 1

Office

  • Bookcases
  • Desks
  • Home office storage
  • Desktops Note 2

Other Items

  • Mudroom cabinetry
  • Laundry room cabinetry
  • Reception desks

 

Projects we only build on a limited basisNote3

  • Chairs Note 4
  • Dining Benches Note 3
  • Floating Shelves Note 3
  • Wood desktops & bar tops Note 3
  • Mantels Note 3
  • Custom closets Note 8
  • Slab/live-edge products Note 9

Projects we CAN NOT build

  • Projects estimated below our price minimum Note 2
  • Outdoor furniture
  • Kitchen cabinetry Note 6
  • Garage cabinetry or workbenches
  • Barstools
  • Vehicle, trailer or boat interiors or components
  • Built-in projects outside the Austin-metro area
  • Baby or toddler furniture of any kind
  • Refinishing
  • Pet/animal/livestock crates or enclosures
  • Freestanding Murphy Beds [kits]
  • RepairsNote 7
  • Modifications
  • Swing benches, beds or any product of this nature
  • Window frames
  • Pool tables
  • Wine Cellars/Racks Note 10

We offer wood and some metalwork services. We are unable to offer stone, tile, or concrete products at this time.

Note 1. Twin or full only. Not for babies, toddlers, or adults.

Note 2. View our Minimum Order Amounts listed on our FAQs page at Frequently Asked Questions (FAQ) - Austin Joinery

Note 3. These products are rarely financially viable as stand-alone projects. We are sometimes, however, able to build them in concert with a larger project i.e. floating shelves with a console order or, a dining bench with a dining table order.

Note 4. Due to the extensive detail and machine setups required to build a quality chair, we have numerous restrictions on the style and quantity of chairs we can take on as custom projects. We typically require chairs to be ordered along with a larger project i.e. dining table with chairs. Furthermore, we require the quantity to be 6 or more and may have to increase the minimum quantity required to more than 6 for highly complex chairs or, we may simply not be able to accept the project if we feel the project will be too time-consuming as a bespoke project. We apologize for this inconvenience but handmade, quality chairs are very time-consuming.

Note 5. Full or queen only. Vertical or horizonal only

Note 6. Excludes custom islands, custom wine fridge cabinetry or off-kitchen workstations that meet our minimum price.

Note 7. Exceptions can be made if it is something that was built at Austin Joinery because we then know what we are getting into.

Note 8. Built-in price minimum applies.

Note 9. Due to the propensity of thick slabs to warp as they age, we only offer faux-slab products; meaning we join boards and create or add live edges (naturally irregular) edges where applicable. The live edges are typically along the long edge of a desk or table. We This process helps us to omit boards with abnormal moisture content or mill out any warp or other irregularities during the assembly process.

Note 10. This exclusion DOES NOT apply to consoles/cabinetry/bar/entertainment centers that intended to house a wine fridge or have a rack that holds a few bottles. Our exclusion refers to larger-scale residential or professional wine storage racks or rooms whether freestanding or built-in intended to hold numerous bottles.

 

Ready to begin your custom furniture project?

Tell us what you're thinking. We'll then provide a free quote.

Our Clients Value Service
We Make It A Priority

What Customers Have Said
About Our Craftsmanship

Austin Joinery has worked on two separate projects for me - media storage in an upstairs media room, and a wall-to-wall custom bookcase for my home office. Matt is a joy to work with as he took each project from concept to completion easily, with great communication along the way. The projects themselves were relatively easy to conceptualize - media shelves had to conform to a DVD case's dimensions, and the bookcase "columns" would need to conform to IKEA 30" by 10" shelves. What took the concepts above and beyond were Matt's keen eye and expertise in his field - his rapid feedback from my 3D models helped him understand what I wanted and if any adjustments needed to be made along the way. I couldn't be happier with the results and I would recommend Matt and Austin Joinery time and time again!

Brian

Austin Joinery has completed multiple projects for us, including a shiplap entertainment wall and a floating console cabinet. Matt, the owner, personally completes each project to ensure there are no quality-control issues. He is meticulous, organized, and flexible. I intend to use Austin Joinery for several more projects. The experience is always excellent.

Kiko

I've had Matt and his team at Austin Joinery build two major projects for me: a built-in floor to ceiling book case with cabinets and a display and storage cabinet for medals. I'm very pleased with both. Finished quality and overall execution is excellent and Matt is very conscientious with understanding what the consumer wants. And frankly, Matt's prices are very reasonable; you'll be hard pressed in Austin to find a better deal.

Chris

Had a great experience from start to finish with the creation of a replacement table top to go on an existing base with legs that we had from IKEA. The old top was destroyed but we liked the base a lot and it was in excellent shape so we worked with Austin Joinery to come up with a great solution that would fit the base but give us an updated look and slightly more surface area. It turned out exactly how we wanted and it looks beautiful. We will definitely return for any future custom wood needs.

Courtney

Matt is a true craftsman. He designed a piece of furniture that had to fit very tight specs, as the space was limited. It fit PERFECTLY. The quality of the work out OUTSTANDING. He produced quality durable furniture that can be passed down for generations.

John

Matt is a true craftsman and a professional businessman. I hired him because I had a dinning table another "craftsman" made out of wood from a barn built by my husband's great great grandfather. The other woodworker did so many things wrong, the table was wobbly and starting to sag. Matt fixed everything. The table is now rock solid. I couldn't be more pleased. Highly, highly recommend him.

Julie

Matt and team were amazing to work with! I had him build a custom table to fit an awkward sized, pre-built bench seating area in our breakfast nook and I'm so pleased with the results. Matt was very responsive, always arrived on time, came to personally take measurements and I especially appreciate that he brought computer generated drawings of exactly what to expect regarding the design we discussed. Highly recommend him for custom furniture!

Meredith